|We welcome international orders.
Shipments are made via Hong Kong Post.
Shipments arrange on every Tue only, order cutoff time is set at Mon 16:30
Shipping fees are to be paid by recipient / customer.
For the estimated shipping charges, please click on the link below:
• Shipping costs are not included in the prices of the items listed on our website.
|[Delivery]||[Return and Warranty]|
|• No handling fee will be charged to all returns made within our returns policy.
• We will accept any defective items for refund or exchange within 7 days of receipt.
Please inform us via e-mail.
• No returns will be honored after 7 days of delivery.
• An original receipt shall be presented.
• A handling fee of HKD$15 will be charged for the non - defective returned items.
• No returned will be accepted for any opened or used items which is non-defective.
• We provide 90 days warranty for all electronic items.
• The warranty is void if the failure of the product has resulted from unauthorized
maintenance or repair.
• This limited warranty is void if failure of the product has resulted from accident,
abuse, misapplication, modification, improper calibration by the customer.
• We reserve the right to make the final decision in any dispute raised.
Shampoo.hk reserve the right to make changes to the policy at