Please choose from one of the topics below:
|A1 Yes, you can press here to see our retail shop's location.|
|A3 Yes, all products are of same price between our online shop and
|A4 After receiving your order, our staff will contact you to arrange
the delivery within 1-2 working days.
Please press here to see our delivery time table.
A5 By any chance, did you change your mobile phone number? Normally
|A6 All cancellation can be done through e-mail or by phone.
No charge is required on cancellations.
|A9 Yes, you can, but you may lost the chance to earn the Shopping Points,
whatsmore, to avoid to have a wrong order, we do not suggest customer
to place an order through email or by phone.
|A10 There may be two reasons:
1.You do not have enough Shopping Points, because the minimum of 50
point(HKD $5) is required in order to apply toward your purchases.
2.Your purchase is below HKD$50, because minimum purchase amount
required is set at HKD$50 if you wish to apply for your purchase.
If you enconter the problem other than the two reasons mentioned above,
please contact us immediately at 23844377
|A11 Sorry, our discount has been granted through our Reward Point Program.
Therefore, no additional discount will be offered, except for the listed
|A12 Yes, we do provide wholesale services. However due to the business
privacy, wholesales prices will only be granted to certified salon and
hair beauty shops(a copy of Business Registration is required).